Terms of service
These Terms of Service (“Terms”) govern your use of the website operated under the name Velmont, which is operated by AZZARI LLC COMPANY, a limited liability company incorporated in the United States (“Company”, “we”, “us”, or “our”).
By accessing or purchasing from our website, you agree to be bound by these Terms.
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Eligibility
By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
You agree to provide accurate, complete, and current information when placing an order.
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Products and Availability
All products offered on Velmont are subject to availability.
We reserve the right to modify or discontinue any product without prior notice.
We make reasonable efforts to display product descriptions and images accurately. However, minor variations in color or appearance may occur due to screen settings and manufacturing differences.
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Pricing and Payments
All prices displayed on the website are shown in the applicable currency and may include or exclude VAT depending on the customer’s location.
Payment is processed securely via Shopify Payments.
We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing information.
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Order Acceptance
Your order constitutes an offer to purchase.
We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, pricing errors, or stock issues.
You will receive an order confirmation email once your order has been accepted.
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Shipping and Delivery
We deliver to customers located within the European Economic Area (EEA) and the United Kingdom.
Estimated delivery time is 5–15 business days.
Delivery times are estimates and not guaranteed. Delays caused by customs, carriers, or unforeseen circumstances are beyond our control.
Risk of loss passes to the customer upon delivery.
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Right of Withdrawal
Consumers located in the EEA and the United Kingdom have the right to withdraw from their purchase within 14 days of receiving the goods, in accordance with applicable consumer protection laws.
Details regarding returns and refunds are set out in our Return and Refund Policy.
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Limitation of Liability
To the maximum extent permitted by applicable law, AZZARI LLC COMPANY shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such limitation would be unlawful, including liability for death or personal injury caused by negligence, fraud, or violation of mandatory consumer protection laws.
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Intellectual Property
All content on this website, including text, images, logos, branding, graphics, and design elements, is the property of AZZARI LLC COMPANY and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution is prohibited.
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Prohibited Use
You may not use our website:
For unlawful purposes
To violate applicable laws or regulations
To transmit harmful code or malware
To infringe upon intellectual property rights
To engage in fraudulent or abusive behavior
We reserve the right to terminate access to users who violate these Terms.
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Privacy
Your personal data is processed in accordance with our Privacy Policy.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
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Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without prejudice to mandatory consumer protection laws applicable in your country of residence within the EEA or the United Kingdom.
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Dispute Resolution
In the event of a dispute, we encourage customers to contact us first at support@shopvelmont.eu to seek an amicable resolution.
Consumers within the European Union may also use the European Commission’s Online Dispute Resolution platform where applicable.
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Changes to These Terms
We reserve the right to update or modify these Terms at any time. The updated version will be posted on this page with a revised Effective Date.
Contact Information
AZZARI LLC COMPANY
United States
Email: support@shopvelmont.eu